💻 Is this a new or used laptop?
Every machine is professionally refurbished — cleaned, tested, and upgraded by Tech Origins. You’re not buying used junk. You’re buying smart.
🛡️ What does the warranty cover?
All laptops come with a 3-month hardware warranty. If it fails due to a fault on our side, we’ll repair or replace it. No runarounds.
🔁 Can I return the product?
Yes. You’ve got a 7-day return window. Just keep the product in its original condition and packaging.
📦 What’s included in the box?
Every order includes the laptop and a compatible charger. No fluff, no missing pieces. Just plug and go.
⚙️ Is the laptop ready to use?
Absolutely. It comes pre-installed with a genuine OS, drivers, and all essentials. Just power on and go.
🔋 How’s the battery life?
We test every unit for solid battery backup. If it doesn’t meet our threshold, we replace the battery before shipping.
💵 Do you offer Cash on Delivery?
Yes — across the UAE. No advance payments required. Just pay when you receive it.
📍 Can I visit your store?
Yes. You can visit our Bur Dubai showroom any day from 10AM to 10PM. We’re a real store with real people.
📞 What if I have questions after buying?
You can always WhatsApp us. Whether it’s setup help, an issue, or a question — we’re here even after the sale.
⚙️ Who refurbishes the laptops?
All laptops are refurbished in-house by our own team of technicians. We don’t outsource, and we don’t cut corners.
📈 Can I upgrade the laptop later?
Most models are upgrade-friendly. RAM and SSD upgrades are often supported — message us for specific model guidance.
🤔 Why buy refurbished instead of new?
You save up to 60% without compromising quality. Refurbished business-grade laptops are built tougher, last longer, and give you more value per dirham.
Microsoft Surface Laptop | Core i7-7th Gen | 16 x 512 GB | 13" Display
